Home | Life & Style | Facebook offers counselling to suicidal users

Facebook offers counselling to suicidal users

image
Facebook has launched a new initiative which will allow those users with suicidal thoughts instant access to crisis counsellors via its instant messenger service.






By Emma Barnett, Digital Media Editor


 



If a user of the site is having a problem and is in distress, they can request to speak to a crisis counsellor from the National Suicide Prevention organisation. The conversation can happen straight away through Facebook’s instant messenger app.
 

The initiative, which began today in the US, is the first time people can directly talk to a counsellor through the site. Up until now, the site has shown a telephone number or the email address of organisations people can call when they are in distress.
 

In the UK, Facebook has a partnership with the Samaritans, but no such instant messenger service. The site could not yet say when a similar service will be rolled out in the UK.
 

With the new initiative, if a friend sees a suicidal Facebook post on someone’s wall, they can report it to Facebook by clicking on a link next to the comment. A Facebook representative will then send an email to the person and encourage them to call the counselling hotline or click the link for a confidential instant chat with a counsellor.
 

"One of the big goals here is to get the person in distress into the right help as soon as possible," said Fred Wolens, public policy manager at Facebook.
 
He added: “The only people who will have a really good idea of what's going on is your friends so we're encouraging them to speak up and giving them an easy and quick way to get help."
 
There have been a growing number of suicide notes appearing on Facebook, with many people then taking their own lives and others shortly afterwards.
 
Last month, a man from Pittsburgh in the US, posted such a note on Facebook shortly before killing his wife, in-laws and then himself. Telegraph
 





Subscribe to comments feed Comments (0 posted)

total: | displaying:

Post your comment

  • Bold
  • Italic
  • Underline
  • Quote

Please enter the code you see in the image:

Captcha
Share this article
Tags

No tags for this article

Rate this article
0